NEW YORK — A business consultant who wants to know who's been anonymously disparaging and fixating on her online has won a court order to force Google to tell her.
As she joined a growing number of people who have persuaded courts to unmask troublesome cyber ciphers, Carla Franklin said yesterday that she hoped her case would help others faced with similar problems.
"The Internet cannot become a safe haven for harassers and stalkers," she said in an e-mail.
Google Inc. declined to comment in time for this story. The Mountain View, Calif.-based online giant says it doesn't discuss individual cases to protect users' privacy, but it follows applicable laws.
A Manhattan trial court has given the company until Oct. 29 to provide Franklin with identity and contact information for the person or people who posted denigrating comments and unauthorized videos of her, beginning last year.
The videos, posted on Google-owned YouTube, were clips from an innocuous student film in which she had appeared years before, coupled with personal information about her to create an unsettling online shrine, she said. Franklin did some modeling and acting before becoming a consultant to nonprofit organizations.
The comments, made though another YouTube channel, ...